Privacy Policy

1. Introduction

Cottonwood Title & Escrow (“Cottonwood Title,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you work with us or interact with our services.

2. When This Policy Applies

This Policy applies when you:

• Use our services related to title and escrow transactions
• Visit our website or communicate with us
• Engage with us in person, by phone, or electronically

3. Information We Collect

We collect information necessary to provide our services and comply with legal obligations.

4. How We Collect Information

We collect information:

• Directly from you during transactions, forms, or communications
• Automatically through website technologies (cookies, analytics)
• From third parties such as lenders, real estate agents, or public records

5. How We Use Your Information

We use your information to:

• Facilitate and complete title and escrow transactions
• Verify identity and prevent fraud
• Communicate with you regarding your transaction
• Comply with legal and regulatory requirements
• Improve our services and customer experience

6. How We Share Your Information

We do not sell your personal information. We may share your information only when necessary:

• With service providers (e.g., payment processing, document handling)
• With transaction parties (e.g., lenders, agents, underwriters)
• To comply with legal obligations or regulatory requirements
• With your consent or direction

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, in line with industry standards.

8. Data Retention

We retain your information as long as necessary to:

• Complete your transaction
• Meet legal and regulatory requirements
• Resolve disputes and maintain records

9. Cookies & Website Tracking

Our website may use cookies to improve functionality, analyze traffic, and support marketing. You can manage cookies via your browser.

10. Your Privacy Rights

You may request access, correction, or deletion of your personal information (subject to legal obligations).

Contact: orders@cottonwoodtc.com

11. Children's Privacy

Our services are not directed to individuals under 18.

12. Data Protection & Compliance

We follow applicable U.S. federal and Texas laws related to financial privacy and data protection.

13. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision.

14. Contact Information

Cottonwood Title & Escrow